Shipping Policy

Thank you for shopping with us! We strive to provide a seamless shopping experience and fast, reliable shipping. Please read our shipping policy below for more details on how we process and ship your orders.

1. Order Processing Time

  • Processing Time: All orders are processed within 1-3 business days (excluding weekends and holidays). Orders placed on weekends or holidays will be processed on the next business day.
  • Order Confirmation: Once your order is placed, you will receive an order confirmation email with details. When your order is shipped, you will receive a tracking number and shipping notification.

2. Shipping Methods & Delivery Times

We offer a variety of shipping methods depending on your location. Delivery times are estimates and can vary based on the shipping carrier and your location.

  • Standard Shipping: 5-7 business days (Domestic)
  • Expedited Shipping: 2-4 business days (Domestic)

Please note: Delivery times may be longer during peak seasons (holidays, sales, etc.) or due to carrier delays.

3. Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method. We offer free shipping on orders over a specified amount. Please check the checkout page for current offers and promotions.

4. Order Tracking

Once your order has shipped, you will receive a tracking number via WhatsApp Message (if opted in) that allows you to track your package’s journey. Please allow 24-48 hours for tracking information to update in the carrier’s system.

5. Lost or Damaged Packages

We take every precaution to ensure your order arrives safely. However, if your package is lost or damaged during transit, please contact our customer support team at contact@medpick.in within 7 days of receiving your shipping confirmation. We will work with the carrier to resolve the issue promptly.

6. Address Changes

Please review your shipping information carefully before completing your order. If you need to change the shipping address after placing your order, please contact us as soon as possible. We are unable to make address changes once the order has been shipped.

7. Delivery Issues

If there are any issues with your delivery, such as delays or non-delivery, please reach out to our customer service team at contact@medpick.in for assistance. We will investigate and provide updates as quickly as possible.

8. Tracking:

A tracking number will be provided once the order is shipped.

9.Shipping Charges:

Charges, if applicable, will be displayed during checkout.

10.Customer Service

If you have any questions regarding shipping, please don’t hesitate to contact our support team at contact@medpick.in . We’re here to help!
Thank you for choosing us! Happy shopping!